Please follow the steps below to reset your password on our trading platforms.
For Stocko App and Stocko Web.
1. Open any of the following platforms:
2. On the login page, click on “Forgot Password / Reset Password.”
3. Enter your Client ID and PAN. (Note: Your Client ID is your Login ID).
4. OTP will be sent to your registered email ID and mobile number.
5. Enter the OTP and proceed to create a new password.
For NEST Trader
1. Open NEST Trader.
2. Click on “Reset Password.”
3. Enter the following details:
- Login ID
- Email ID
- Date of Birth
- PAN Card Number
4. OTP will be sent to your registered email ID and mobile number.
5. Enter the OTP and click on “Validate OTP.”
6. Create a new password following the same password guidelines mentioned above.
7. Re-enter the password in the Confirm Password field and submit.
Password Guidelines
Please ensure your new password meets the following criteria:
- Length should be 6 to 12 characters
- Must include at least one special character (e.g., @, #)
- Must be a combination of letters and numbers
- Must not contain any numeric digits from your Client ID
- Re-enter the same password in the Confirm Password field.
- Click Submit. Your new password will be created successfully.
- Password Expiry: Passwords will expire every 90 days for security reasons
Need Help Changing Your Password?
If you face any difficulties changing your password, contact us via any of the following options:
- Call: 011-40409999
- Email: support@stocko.in
- Live Chat: Available during business hours
